Question 1

What home-based care support do you provide?

Accepted Answer

We coordinate agreed home-based care and personal support, elderly care and companionship, post-hospitalisation support, ongoing care needs, and communication with families and relevant stakeholders.

Question 2

How do we start a care enquiry?

Accepted Answer

Call, WhatsApp, or send an enquiry through our contact page. We will discuss the situation, understand what support may be appropriate, and explain the next responsible step.

Question 3

Do you provide medical supplies to institutions?

Accepted Answer

Yes. We coordinate selected PPE, wound-care products, incontinence and homecare products, clinical consumables, laboratory supplies, and equipment, subject to availability, specifications, and applicable requirements.

Question 4

Do you offer emergency or clinical services?

Accepted Answer

Our services are agreed in advance and are subject to professional and operational requirements. Contact us so we can understand your needs and clarify what we can responsibly coordinate.

Question 5

How are care plans and prices determined?

Accepted Answer

They depend on the person’s needs, the type and frequency of support, location, duration, and any equipment or coordination required. We provide details after understanding the enquiry.

Question 6

Do you serve families outside Nairobi?

Accepted Answer

Our office is in Kilimani, Nairobi. Availability depends on the requested service, location, and suitable care or supply arrangements, so please contact us with your location.

Incontinence & Homecare Products

Illustrative items

Adult diapers

Underpads and bed protection